Tenant FAQs

Why do I have to pay an Application Fee?

In an effort to provide the best possible environment for all of our Tenants, we run a comprehensive background check as part of the application process. The Application Fee covers the time and services necessary to complete the check. For more information on submitting an application visit our Application section of our website.

My landlord gave me a written lease but it does not include their earlier oral promise to replace certain items. Can I rely on his oral promise?

No. Do not rely on a prior oral agreement with the landlord. To make it “legal,” have it written into the lease and initialed by both of you.

Can the landlord charge me more because I have a pet?

Yes. The landlord may charge extra rent and/or a non-refundable pet fee or even an additional pet deposit, in exchange for allowing you to keep a pet on the property. Furthermore, the landlord may even charge more for some breeds or sizes of pets, or may prohibit pets completely.

Does the landlord have to re-paint the property before I move in?

No. The landlord has no obligation to paint a unit each time it is rented.

What Utilities are Tenants responsible to pay?

Please refer to your Rental Agreement (lease) to find out what utilities you are responsible for. All utilities that you are responsible for must be switched into your name on or before the first day that you occupy your new home. We recommend that you contact the utility companies about 1 week prior to taking possession of the property.

Can my landlord come into my property periodically just to check its condition?

Yes. Many rental agreements give the landlord the right to enter the property to inspect it to see if the tenant is complying with his obligations, to make necessary repairs, to place “for rent” or “for sale” signs on it, or to show it to prospective purchasers or tenants. Entry should be at reasonable times & with reasonable notice. Check your Rental Agreement (lease) for more information.

What needs to be done when Tenant moves out?

The rental property must be returned in the same or better condition than it was when the Tenant first move in. It is important to thoroughly clean the entire property to avoid losing any of your security deposit. Most of our Rental Agreement's require the Tenant to have the carpet professionally cleaned right before move out. It may be required in your Rental Agreement that all of the carpets be professionally cleaned prior to end of tenancy.

When I move out, what do I need to do to receive my full security deposit back?

We advise that you remove all personal belongings and clean the house thoroughly including floors, walls, trim, windows, bathrooms, counters, cabinets, appliances. All carpet should be professionally cleaned. Gutters should be cleaned out. The roof should be free of leaves and debris. If you are responsible for lawn maintenance, then the grass and hedges need to be trimmed to a reasonable height and all beds should be free of weeds. Tenants will be financially responsible for all damages beyond normal wear and tear. We ask that all damages be repaired by a licensed contractor that is approved by Mega Agent Rental Management. You can check your Rental Agreement (lease) and your Tenant Handbook for more details on what is required.

Can the landlord raise the rent during the term of my lease?

No. Unless the lease states otherwise, you are guaranteed the agreed-upon monthly rent for the term of the lease. However, you also give the landlord your guarantee that you will pay the agreed-upon rent, in full and on time.

Can’t I always terminate my lease within 30 days’ notice to the landlord?

No. If your Rental Agreement provides for a definite termination date, you are obligated for the entire lease term, even if you have a good reason for leaving, such as illness or job transfer. If you leave early, and the landlord is unable to re-rent your property, they may sue you for the unpaid rent & damages, and/or file a negative credit report against you.